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Is your back office functions, and management of your data challenging?

Are you preparing for a particular event or beginning your approach for compliance with General Data Protection Regulation (GDPR)? Newly introduced data privacy policies now enforce a greater oversight on organisations to control the security of various quantities of data that they house in their Database. By outsourcing to a compliant and proficient provider the correct database management systems are obligatory, on your behalf. With this, there is a reduction in inaccuracies and errors. Precise management and processing of raw data on your behalf gives you a more valuable and effective operation towards your own strategic aims. With many overheads and restrictions, your in-house activities concerning database management may work out to be expensive. Unfortunately, this can also impact on successful delivery of your core activities. While outsourcing to an expert Multi-channel Contact Centre – the solutions delivered upon increases your operational efficiency. Our extensive experience and expertise in the area proves the cost effective, time dependent and professional manner in which we deliver database management services.

We provide you with:

Database Management Services

Efficient organisational operation requires structured management processes in place to ensure management of fundamental business information, generated on a daily basis. This involves the management, security & privacy of information related to business operations. Such services inclusive of document management, archiving and data correction can be offered.

Online Data Entry Services

The daily hassle of dealing with large volumes of data continues to pose a formidable problems for businesses and organisations. Accurate data entry is the foundation of efficient and successful data management and is the pre-requisite for possessing high quality business data. Inefficient and outdated methods of data entry can lead to accumulation of mistakes and errors, which can lead to wrong business data and decision-making.


As data management is vital to successful business operation, it is important that organisations find an effective way to manage their online data entry projects. In-house data entry projects may appear to be the way out; in fact, there are more problems than advantages obtained by carrying out online data entry themselves. These include dedicated investment of time, cost, resources and hiring of specialised labour and technology, which can be really draining on an organisation. This will affect the business productivity in the long run.


By outsourcing your database requirements to us, you benefit from our professional expertise in completing a range of services, while delivering on significant cost savings. Arema Connect has the experience and dedicated team of agents to manage your database management activities. Outsourcing your activities to us provide you with:

  • Industry & Sector Experience: We have experience with our partners in industry by delivering cost-effective Business Processing Outsourcing (BPO) services that includes outsourced data management.
  • Adherence to Deadlines: Project delivery is achieved with minimal delay. With consultation with our partners, our teams of data professionals ensure that tasks are completed with minimal turnaround time.
  • Emphasis on Data Accuracy: Assurances that processes are achieved with accuracy with client-orientated needs.
  • Streamlined Processes: We adhere to best practice and follow industry standard approaches, ensuring a coherent standard operating procedure.
  • Dedicated Liaison: Through continuous feedback we inform you throughout the project.
  • Scalability: Flexibility of services to be adjusted up or down accordingly.
  • Security: We assure that processes are fully audited and compliant. We abide by security and confidentiality provisions. As holders of ISO certification, we apply the best practices at all times to warrant the safety of your data.

Arema Connect provides for several data management outsourcing activities for businesses across several markets such as eCommerce, retail, FMCG. We can best support various database management activities as part of stand alone projects.

See more or contact us today.