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Drumroll… We’re pleased to have been shortlisted by the Customer Contact Management Association, in the Shared Services Centre of the Year!

We were delighted to be shortlisted for the Shared Services Centre of the year category which were held at the Clayton Hotel Dublin on 10th November 2018.

We are proud to have been shortlisted for this award. The CCMA plays a crucial role in Ireland, promoting and giving recognition to the contact centre management profession. They actively promote continuous development of contact centre professionals and the awards are an integral part of their strategy.

Pat Keogh Managing Director:

We are thrilled to be a finalist in this category, it is indication to the performance of an exceedingly motivated Shared Services Centre team, who are integral to delivering our business goals. It was a very enjoyable evening and it gave us the opportunity to catch up and network with our colleagues in the contact centre industry in a social setting. We are already looking forward to next year and well done to all the winners and thanks to Dorothy and her team for putting on an extremely enjoyable evening.

We are proud to be nominated with such an illustrious list of established companies.. AIB, Dell EMC, Glanbia Business Services, Paypal and New Ireland Assurance.