Last Friday our team enjoyed an amazing night out. Our business can be very seasonal and one of our main clients have a major surge in activity during July, August & and beginning of September. It was an ideal opportunity to reward the team before our next major push which will be the Christmas market. One of our largest clients is looking for 50 dedicated customer support agents for 12 weeks so it was a good time for our existing team to meet up and chat outside of the office environment.
“Our team have been working tirelessly. Some of our clients have a high seasonality and the volume of phone calls and e-mails can quickly increase at the end of the summer and in the build up to Christmas. The night out has been organized to show them our appreciation for a fabulous summer. We received great feedback from clients and customers alike. I personally want to thank them for their performance and dedication.” – Said Sean Hickey, Arema Connect Human Resource Manager.
Night out and team building activities provide a great opportunity for our employees to socialize and create stronger ties. Additionally, it provides a suitable environment to meet our new employees and interns. We are actively recruiting for the Christmas campaign and new agents / team leaders are joining our ranks on a weekly basis.
“It was a great night out. I joined Arema Connect team on Monday 11th and after a comprehensive training week, it has been my first real opportunity to meet the team outside the office. Everyone was really welcoming, I can’t wait for the next night out” – Aisling, Arema Connect customer experience agent