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Pat Keogh and Nuala Meaney, Call Management’s Managing Director and Financial Director, attended the London 2012 Call Centre & Customer Management Expo in September 2012.


call centre expoThis Expo is amongst the largest in the Europe Call Centre arena. It was held in the National Hall at the London Olympia. Link for list of exbibitors


The main reason we attended was to keep up to date on new technologies and to speak to suppliers about call logging packages and CRM integration. We have just launched a sister company Arema Connect primarily focusing on the UK market so it was important as part of our feasibility study to attend. Arema Connect will be under the wing of Call Management during the first few years. Hence, Call Management team presence in Call Centre & Customer Management Expo provided to its team a better understanding of the United Kingdom call centre dynamics and industry players.


If you exhibited at the Expo but we didn’t have the pleasure to meet but you would like to arrange a meeting to discuss potential partnership opportunities, please send us an e-mail to



Photos here:Spot yourself in our Call Centre Expo photos