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“We wish you a merry Christmas, we wish you a merry Christmas…” Will it be this song that makes me realise that Christmas is here? Or is it because there are so many things going on in our office?

Christmas in Call Management is very evident. Christmas decorations, secret Santa, Christmas party, Christmas cake… and outbound calls wishing all our clients a happy Christmas! Yes, definitely Christmas is here!

Call Management agents decorated our office for the festive season. A tree, a Santa, lights around the office… they did a really good job!

They also organise a Secret Santa between all the agents. I can’t wait to see all the presents under the tree.

Pat Keogh, Manager Director, has organised our Christmas Party for this week which means food, fun and frolics. It sounds like a good excuse to do some shopping!

But our mind is not only on partying, as new contracts are starting this month our agents will be concentrating on those while sending Christmas wishes to all our clients. The spirit of Christmas will most definitely be alive. Could there be something nicer?

Finally, there is just one more thing to say: “Happy Christmas to everyone”

Silvia Planella
Marketing cordinator