Tag Archives: sales

Travel Industry: How to increase your sales and net profit?

Silvia Planella/ August 26, 2017

Net profit is the true measure of any organisation, as the saying goes profit is sanity, volume is vanity In order to increase the bottom line profit figures in the tour operations sector you must have a multiple sales channels and you must forensically analyse the contribution from each distribution channel. In the travel industry, there are two main distribution

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Seeing New Potential

James Purcell/ October 9, 2016

New Eye Care Specialist Contract Arema Connect is happy to announce more good news this summer. We have acquired a new client. They are one of the UK’s leading optician companies with many years of experience in the optical industry. Arema Connect already works with one of Ireland’s largest hearing aid specialists and we are delighted to expand our healthcare client

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Live chat channel: Research Findings

Silvia Planella/ March 25, 2013

30% of our new businesses in 2012 are availing the use of our web chat or live chat service. This increase is due to the recognition of the benefits of implementing this customer contact channel on our clients’ websites. Our own experience is availed by research carried out by live chat software providers and large in-house contact centre from the

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