Tag Archives: promotional campaign

Deal-of-the-day customer support: What, when, and… HOW???

Silvia Planella/ March 12, 2018

Defining Deal-of-the-day campaigns – what? Deal-of-the-day, daily deal, flash sales,  one deal a day promotions type are part of e-commerce business models in which a website offers a single product for sale for a specific period of time. These promotional campaigns are not a new concept. They require a well-planned process that involves marketing, distribution and customer support teams. In the

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New Contract: ‘Answering Telephones and E-mails for New Promotional Campaign’

Silvia Planella/ July 2, 2015

Arema Connect were recently awarded a Customer Information 24 by 7 Service to support a new Marketing Campaign by telephone and e-mail.   Our client is selling its products in Ireland and North of Ireland through an extensive retail network. Each buyer receives a promotional code on the products’ packaging that allows them to enter in a fantastic competition.  

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