Tag Archives: ISO 9001:2008

ISO 9001:2008 Video

Silvia Planella/ June 26, 2017

Arema Connect ISO 9001:2008 Video Transcript: Arema Connect has been ISO 9001:2008 accredited since 2010. ISO 9001 contains eight keys principles: Customer focus and customer satisfaction, Leadership, Involvement of people, Process approach, System approach to management, Continual improvement, Factual approach to decision making, and Mutually beneficial supplier relationship. Arema Connect applies these 8 principles through the organization, contact centre services

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Arema Connect, certified to ISO 9001:2008 for 2017

Silvia Planella/ April 21, 2017

Arema Connect has once again been awarded the ISO 9001:2008 Certification for 2017. Arema Connect’s operational focus has always been on delivering high-quality services. In 2010, we were first awarded the ISO 9001:2008 accreditation. Our organisation has always focused on quality as a key driver in retaining and attracting new clients. This international award was the next logical step for

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