Tag Archives: inbound telephone

Case Study – Automotive Industry

Katie Murphy/ March 2, 2018

Client: This client are responsible for more 1.5 million vehicles worldwide. They operate in 32 countries and have become the World’s leading fleet management service. In Ireland they currently employ 80 people and are responsible for 16,000 vehicles nationwide. The client is outsourcing their inbound and follow up calls to Arema Connect. Problem Definition- Decision made to outsource Inbound and

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Press Release: “Arema Connect 2.0 is born”

Silvia Planella/ December 4, 2012

Who are Arema Connect? Arema Connect is a phoenix of Key Answering Systems Group and our sister company is Call Management. Call Management is a successful Call Centre in The Republic of Ireland that specialises in the traditional 24/ 7 ‘Corporate Telephone Answering’ service sector. Arema Connect was established in August 2012 and as part of the Key Answering Systems

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