Tag Archives: employees

Arema Connect Staff Awards 2016 and Quiz Night

Silvia Planella/ April 7, 2017

Last Friday the office was ablaze with good cheer and the Friday feeling was evident more so than a typical Happy Friday! On Friday the 31st March 2017 at 8 p.m. Arema Connect had its annual staff awards and quiz night party in Larry Tompkins Pub in Cork City. The Arema Connect Staff Awards 2016 The Arema Connect Staff Awards

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Our 5% in staff attrition levels

Silvia Planella/ January 2, 2014

In the contact centre industry the biggest assets are the employees. Attrition and staff retention levels should contribute to your outsourcing partners performance levels. A contact centre with a low attrition rate and high staff retention rates would be ideal partners as there is consistency in performance as their staff are familiar with your service level expectations and processes. Call

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Call Management welcomes our new employees

Silvia Planella/ May 7, 2013

Call Management have won 10 new contact centre contracts over the last two months. As a result we have added to our numbers with the addition of three fantastic new members to our agents team: Kieran Howlin, Lisa O’Sullivan and Adrian Murphy. Kieran is the team leader of one of our new dedicated teams. He is responsible for monitoring and

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