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Email Customer Service

4 Tips for Delivering Top Class Email Customer Service in a Call Centre We at Arema Connect have experience in handling email customer support for a wide range of companies, some of which include IT support, product quality, retail and tourism. Our knowledge in this...

How to reduce online shopping cart abandonment?

All online retailers experience shopping cart abandonment. Do you understand why your shoppers who start the checkout process leave before completing it? Here are 2 factors to consider: technical aspects and buyer purchase barriers Technical aspects Your customers may...