Tag Archives: Christmas

Happy Christmas from Arema Connect!

Silvia Planella/ December 14, 2017

Time is flying! We are here again planning our Christmas party, and a number of activities to celebrate the festive season in our Contact Centre. Annual Christmas Party Tomorrow is our staff night out and everyone is looking forward to a relaxing evening. This yearly event allows our team to bound and to celebrate Christmas in style! Secret Santa Every year,

Read More

Call Center Festivities: Merry Christmas from Arema Connect

Silvia Planella/ December 15, 2014

We are having our annual Christmas party on the 19th of December. It is a time for reflection and appreciation of a great team of people. Organising informal social occasions outside the workplace improves team building and boosts rapport. One rule perhaps… no conversations about work for the night! It never works out that way but it gets good conversations

Read More

Black Friday: Are you ready?

Silvia Planella/ October 12, 2014

Black Friday may signify the official start of the holiday shopping season but the preparation starts now for retailers. Sales are expected to begin early this year, according to a report in the Wall Street journal they could begin earlier than thanksgiving night. One key area retailers must prep for is customer service. The influx of calls from customers will

Read More

Christmas Retail: Improve your customer service this winter with a reputable Call Center

Call Management/ October 6, 2014

We are on the brink of winter and therefore nearing the busiest time of the year for retailers and they are now counting the holiday season in terms of weeks rather than months. The number of black Friday and Thanksgiving shoppers has been consistently rising by the millions. This is putting extra pressure on delivery companies and customer support has never

Read More

Case Study: County Council After hours Telephone Answering Service

Silvia Planella/ February 12, 2014

Arema Connect has been providing After Hours Emergency Telephone Support for numerous county and city councils since 2005. We offer tailor made solutions for each council, varying from long term contracts and short time seasonal cover such as The Christmas & New Year period. Weather conditions dictate the volume of calls we receive on a daily basis. Adverse weather such

Read More

How best to deal with the additional Business during and after Christmas?

Silvia Planella/ December 21, 2012

The Christmas season is a very busy time of year for most companies in Ireland. Ireland will remain the highest spenders in Europe in the run-up to Christmas despite cutting back for the third year in a row. An average household is set to spend just under €1,000, way ahead of the European average of €590. How does your business

Read More