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CCMA Annual Conference 2017

CCMA Annual Conference 2017

Where is the Irish Contact Centre leading to? On the 25th of May, the Irish Customer Contact Management Association (CCMA) hosted its annual conference in Naas (Co. Kildare, Dublin). The event brought together the Irish contact centre community and provided an arena...

CCMA Awards 2014: Highly Commended

The annual call centre awards took place last Saturday 15th November 2014 in Dublin. This event is held annually by the Contact Centre Management Association (ccma.ie). Their primary aim is to promote and give recognition to the contact centre management profession;...