Tag Archives: Business improvement

GDPR Crios Group Workshop

Evan Daly/ January 31, 2018

The Crios Group held a General Data Protection Regulation Workshop was held last Wednesday 30th January in Enterprise Ireland Regional Office. Arema Connect representatives attended the Conference organised in conjunction with Crios Group members. Events attendees included Nuala Keogh (Financial Director), Silvia Planella (Marketing Director), Blessing Kumi and Melanie O’Driscoll (CIT interns). In this blog, we describe the event and summarise

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Email Customer Service

James Purcell/ January 25, 2016

4 Tips for Delivering Top Class Email Customer Service in a Call Centre We at Arema Connect have experience in handling email customer support for a wide range of companies, some of which include IT support, product quality, retail and tourism. Our knowledge in this area of customer service has taught us that every email counts and they are becoming increasingly more popular. This is

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10 Ways a Company can improve in 2015

Silvia Planella/ December 29, 2014

The fundamentals of business do not change: Have a solid vision A Desirable Product/Service Identify your customers Internal Communication Thorough Planning Having the Right People around you Organisation Being able to Adapt and Evolve What do change are customer trends, preferences and technology. If a business is willing and able to adapt to changes in customer behaviour and technological trends

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