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5 Ways to Handle Angry Customers

Call Centre Techniques to Resolve Difficult Situations Arema Connect takes calls for a number of different companies, from Property Management businesses to Christmas tree companies. Over the holiday season, stress levels can reach boiling point and call centre agents...

Press Release: “Arema Connect 2.0 is born”

Who are Arema Connect? Arema Connect is a phoenix of Key Answering Systems Group and our sister company is Call Management. Call Management is a successful Call Centre in The Republic of Ireland that specialises in the traditional 24/ 7 ‘Corporate Telephone Answering’...