Need holiday cover for your receptionist?
Arema Connect can provide convenient short-term cover for 1, 2 or 3 weeks (or any other period you prefer). You can ensure a consistent service is delivered to customers, without having to recruit a temp or deal with agencies.
Arema Connect is in operation for the last 16 years and every year we win new contracts from new and existing clients looking for support for their main reception during the holiday season.
The service we offer is tailor made and we can support your sales team by taking orders, payments & organising deliveries. In relation to customer service we can deal with pre-during & post sales support as an extension of your main in-house team.
Benefits of Using Arema’s Holiday Cover service
- You get the receptionist cover you need when you need it – no long term contract.
- Incoming calls are handled as if it was your own employee.
- You don’t have to deal with temping agencies or select and hire temporary staff.
- You only pay for the hours of service delivered, there are no additional costs.
How the Holiday Cover Receptionist Service Works
Just contact us when your receptionist is going on holiday and we will allocate a dedicated Arema receptionist to you. We start by asking you to brief us on your business. Then you simply divert your office or mobile phone calls to us and we take it from there, with no fuss and no additional effort required from you. Your Arema receptionist quickly gets to know your staff, your customers and how you like to work.
Our call handling technology automatically routes your incoming calls to your dedicated receptionist here at Arema. The receptionist answers calls in your company’s name, using your preferred script, just as if she was your employee. She will capture and forward messages via email or SMS and route them to the correct member of staff.