Disaster Recovery

Expect the Unexpected

It might not be at the forefront of your mind right now but failing to prepare for disasters can be devastating for your company. In the event of fires, power outages and floods, having a reliable BPO company that will handle all calls and queries and provide you with a 24 hour emergency response is essential. We can answer your phone, reply to your e-mails, manage your database and be your mailing address during this difficult period. The key element to this is that it can all be set up in less than 24 hours.

Pic: Miki Barlok

Disaster Recovery Benefits

We can keep your staff informed. We ensure your customers understand what’s going on. Our team can minimise. We handle everything: Short-Term Office Rental, Emergency Back-Up of Critical Data, Provision of Access to Phones and Computers and any other Services your Company may require.
We can also ensure that

  • Your phone is answered using our Inbound Call Management Service
  • Your phone/fax/emails stay working without disruption
  • Temporary e-mails are configured
  • All data is stored & backed up
  • Temporary offices are made available to you if required

How Our Disaster Recovery Works

At Arema Connect we expect the unexpected. We can offer you a 24 hour disaster recovery service, ensuring as little disruption to your business as possible. We have served clients who’ve had fires, power failures, even flooding which threatened to bring their business to a standstill. We are well able to come to the rescue ensuring your business continuity throughout any disaster. Our Call Centre can be your premises and we can put your Contingency Plan into operation straightaway. You deal with the crisis while we keep your show on the road. We offer you emergency response 24 hours 7 days a week 365 days of the year to ensure your customers despite any unforeseen disasters.
Business Continuity Planning and Disaster Recovery Planning is essential to every business, large or small.