Arema Connect is 100% Irish owned, multi-channel contact centre. We have worked very hard over the last 16 years in developing our processes & procedures to become one of the leaders in our field. We tailor our customer support services to your industry-specific needs.
Our bespoken Market research campaigns are customer driven.
Market Research services campaigns are treated as stand-alone projects and we will deliver a solution that is bespoke and tailored to your research requirements. Accuracy and transparency.
We offer a 360-degree view of the customer experience. At the same time, it’s completely fine to cherry-pick our services.
Friendly Telephone Customer Care
Our Telephone Answering Call Center Service is available 365 days of the year. We are an ISO Accredited call center with full call recording and call reporting functionality with packages tailored and personalized for your needs.
Support your Customers via E-mail
We aim to answer all e-mails in less than 1 hour. Arema Connect offers guaranteed 24 x 7 service delivery with a personal touch. From Retail to IT support, our flexible agents are experienced and will represent your company with professionalism.
Our case studies will give insight into some of the campaigns we have undertaken and campaigns we are still carrying out. Here you will discover our approach to a wide variety of sectors, the services we provide, how we overcame challenges and the results. They demonstrate our experience and trustworthiness as an outsourcer.