Contact Centre Case Studies

E-mail Handling

 

 

 

 

Telephone Answering Service

 

 

 

 

 

 

 

 

 

 

  • Pdf iconSport and Leisure Sector (Christmas Booking Line) Case Study Telephone Answering Service Click here to download!

Live Chat Service

 

Database Management Case Studies

 

 

 

 

Market Research Case Studies

Customer Satisfaction Surveys

 

 

 

Consumer Habits Surveys / Marketing Surveys

 

Collaboration with Market Research Firms – Field/Phone Research

 

 

Mystery Shopping