Business Sectors

Arema Connect is currently providing Contact Center and Market Research service to clients in the following sectors:

Public sector

Arema Connect provides contact management services to a range of local authorities and central government departments. We cover dozens of industries from Defense to Education and Housing.

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Healthcare Industry 

Arema Connect delivers health promotion campaigns, emergency response hotlines and a range of other services to help hospital trusts and healthcare providers.

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Property Management 

Arema Connect provides contact management and support for property managers: office hours, after hours and 24/ 7 call centre support.
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FMCG Industry

FMCG Industry Call Centre Solutions supports your Retail Network and Consumer Buying Experience

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We help online and offline retailers with their promotional campaigns, customer surveys and multi-channel customer support.

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Travel Industry 

We support travel agencies, car rental companies, travel insurance providers, airlines, bus and train companies with their marketing campaigns, information request lines, online booking, emergency response and multi-channel customer support.

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Arema Connect provide market research and customer support services to a range of automotive sales and supplier organizations.

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Professional Services 

We help legal services, accounting and other professional practices with contact management, ranging from receptionist call handling through to 24/7 email and telephone response management.

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Case Studies 

Our case studies will give insight into some of the campaigns we have undertaken and campaigns we are still carrying out. Here you will discover our approach to a wide variety of sectors, the services we provide, how we overcame challenges and the results. They demonstrate our experience and trustworthiness as an outsourcer.

Marketing & Market Research companies/departments 

Arema Connect can support your:

  • Marketing, Promotional and Media campaigns
  • Market Research projects.

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Utilities Providers

Arema Connect supports utilities provider with their inbound sales, registration processes, service outrages queries and customer satisfaction surveys.

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Leisure Sector

Our clients include gyms, beauty salons, event organizers and much more.
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Contact centre market research agency ISO and Excellence trough people

Small Business

Arema Connect’s call management services enable small businesses to look like big businesses with great customer service and multi-channel contact management.

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Medium Business (SME)

Arema Connect provides Growing Business with the market research capabilites and the contact center support that business in expansion require.

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Large Enterprise

Arema Connect provides specialized services for large enterprise, with a focus on volume, scale and integration into customer back-office technology.

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