Pat established Arema Connect’s parent company Key Answering Systems Group in 2001, and has grown the group into a multi-million pound business with strong operations in both the UK and Ireland. Prior to founding Key Answering Systems Group, Pat was Sales Manager with Imagine Telecoms. He previously worked with drinks giant Diageo, and also worked with Showerings and James Adams Vintners.
As Managing Director, Pat is responsible for the strategic direction of Arema Connect. But he also gets directly involved in the day-to-day running of the business, working with staff and visiting customers across the UK to ensure we never lose sight of our focus on customer care.
Pat believes that the corporate culture of Arema Connect and our values are vital to our ongoing success. He plays a key role in ensuring those values and the company ethos are communicated to all staff members, the management team and our contact centre agents.
Pat holds an honours Bachelor’s Degree in Commerce from University College Cork (1992), specializing in Marketing and Management, and a Diploma in International Selling from Dublin Institute of Technology (2011).