Get in touch: +353214244944 | info@aremaconnect.com

Join the Arema Connect Team

Are you looking for a call centre job? Our business is our people. We are committed to fostering professional and personal development of our employees and representatives. To be a part of our story take a look at our available positions.

Position: Customer Service Agents - Summer

Campaign: Summer Recruitment
Languages: English
Working week: Part and Full-Time Roles (hours negotiable)

Do you have experience in:

  • Call centre environment.
  • Working to targets: KPIs and SLAs.
  • Working in a fast-paced environment.
  • CRM systems.
  • Working to Quality & Compliance standards.
  • Sales, Emails, Calls, Live Chat & Data Entry.

What we are looking for:

  • Self-driven with the ability to understand and learn quickly.
  • Flexibility and good judgment in order to respond quickly and positively to shifting demands and opportunities.
  • Clearly and concisely log and track detail of issues arising, ensuring to report recurring queries in order to minimize repeat callers.
  • Perform all duties in an efficient, professional and courteous manner.
  • Enjoy working in a fast-paced environment.
  • Comfortable working with computers and the ability to work with multiple systems.
  • The ability to learn and adapt to new systems.
  • Strong team spirit with passion and drive to help deliver high-quality customer service

What you will get in return:

  • Competitive Salary.
  • A positive work environment.
  • Opportunity to join a growing company.
  • An opportunity to start a career in a company that wants to help you achieve your goals.
  • Pension Scheme
  • Gym membership Scheme

 

Requirements:

  • Customer Service experience in a similar role for a minimum of 2 years.
  • Education: Secondary education
  • Language: English
To apply for this role Upload CV

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Position: Customer Service Agents - Irish Speaker

Campaign:  Gaeilge
Languages: Irish
Working week: Part and Full-Time Roles (hours negotiable)

Do you have experience in:

  • Call centre environment.
  • Fluent in Irish

What we are looking for:

  • Self-driven with the ability to understand and learn quickly.
  • Flexibility and good judgment in order to respond quickly and positively to shifting demands and opportunities.
  • Clearly and concisely log and track detail of issues arising, ensuring to report recurring queries in order to minimize repeat callers.
  • Perform all duties in an efficient, professional and courteous manner.
  • Enjoy working in a fast-paced environment.
  • Comfortable working with computers and the ability to work with multiple systems.
  • The ability to learn and adapt to new systems.
  • Strong team spirit with passion and drive to help deliver high-quality customer service

What you will get in return:

  • Competitive Salary.
  • A positive work environment.
  • Opportunity to join a growing company.
  • An opportunity to start a career in a company that wants to help you achieve your goals.
  • Pension Scheme
  • Gym membership Scheme

 

Requirements:

  • Education: Secondary education
  • Language: Irish
To apply for this role Upload CV

line

Customer Service Agents

Campaign: Summer Recruitment
Languages: English
Working week: Part and Full-Time Roles (hours negotiable)

Do you have experience in:

  • Call centre environment.
  • Working to targets: KPIs and SLAs.
  • Working in a fast-paced environment.
  • CRM systems.
  • Working to Quality & Compliance standards.
  • Sales, Emails, Calls, Live Chat & Data Entry.

What we are looking for:

  • Self-driven with the ability to understand and learn quickly.
  • Flexibility and good judgment in order to respond quickly and positively to shifting demands and opportunities.
  • Clearly and concisely log and track detail of issues arising, ensuring to report recurring queries in order to minimize repeat callers.
  • Perform all duties in an efficient, professional and courteous manner.
  • Enjoy working in a fast-paced environment.
  • Comfortable working with computers and the ability to work with multiple systems.
  • The ability to learn and adapt to new systems.
  • Strong team spirit with passion and drive to help deliver high-quality customer service

What you will get in return:

  • Competitive Salary.
  • A positive work environment.
  • Opportunity to join a growing company.
  • An opportunity to start a career in a company that wants to help you achieve your goals.
  • Pension Scheme
  • Gym membership Scheme

 

Requirements:

  • Customer Service experience in a similar role for a minimum of 2 years.
  • Education: Secondary education
  • Language: English
To apply for this role Upload CV

line

Areas of interest:

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