New Contract: A School Of Business

James Purcell/ March 29, 2016/ blog

Outbound Marketing Campaign

Arema Connect is delighted to announce that we have acquired a new contract in March. Our new partner is one of the world’s premier business and management institutions. They offer MBA programs, online business courses and more to business professionals globally.

Overview

This new client required a reputable BPO company to carry out an outbound marketing campaign that followed up on potential customers who had previously shown interest in their business courses.

Process

A dedicated team was assigned to the new client. Then a representative from the client’s team joined us for in-depth training on the company, their background and their ideals. A detailed call flow was drawn up outlining the key points that need to be communicated to our agents.

As with all outbound marketing campaigns, detailed reports will also be compiled and provided to our new client.